Research: Why You Shouldn’t Treat AI Agents Like Employees
The courage chapter uses this experiment to show the cost of pretending an AI agent is an employee. Managers reviewed less carefully and felt less accountable, without gaining better adoption.
Cited in
Kropp, Matthew, Julie Bedard, Emma Wiles, Megan Hsu, and Lisa Krayer. ‘Research: Why You Shouldn’t Treat AI Agents Like Employees.’ Harvard Business Review, 6 May 2026.