The sources

Chapter 17. Courage

4 sources

  1. Research: Why You Shouldn’t Treat AI Agents Like Employees

    Kropp, Matthew, Julie Bedard, Megan Hsu, and Lisa Krayer Harvard Business Review, 6 May 2026

    Randomised experiment, 1,200-plus managers; anthropomorphising AI reduced accountability, increased escalation and lowered review quality, without improving adoption.

    Open this source Read the original

    Kropp, Matthew, Julie Bedard, Megan Hsu, and Lisa Krayer (BCG Henderson Institute). 'Research: Why You Shouldn't Treat AI Agents Like Employees.' Harvard Business Review, 6 May 2026. hbr.org/2026/05/research-why-you-shouldnt-treat-ai-agents-like-employees. (Randomised experiment, 1,200-plus managers; anthropomorphising AI reduced accountability, increased escalation and lowered review quality, without improving adoption.)

  2. Announced by CEO Matthew Prince, 3 June 2026: automated systems at 57.5 percent of HTTP requests versus 42.5 percent human, the first such crossover recorded. Corroborated by the Thales-Imperva Bad Bot Report 2026

    Cloudflare Radar, bot versus human traffic data, June 2026. radar.cloudflare.com/traffic 3 June 2026

    Note: an earlier brief misattributed this to Stanford HAI; the correct source is Cloudflare/Imperva.

    Open this source Read the original

    Cloudflare Radar, bot versus human traffic data, June 2026. radar.cloudflare.com/traffic. Announced by CEO Matthew Prince, 3 June 2026: automated systems at 57.5 percent of HTTP requests versus 42.5 percent human, the first such crossover recorded. Corroborated by the Thales-Imperva Bad Bot Report 2026. (Note: an earlier brief misattributed this to Stanford HAI; the correct source is Cloudflare/Imperva.)