Glossary

Cultural debt

noun

Deloitte’s term for tools scaling faster than the humans around them, so a confident slide moves through the meeting with nobody quite sure where it came from.

Also known as AI cultural debt

Cultural debt is the slow organisational damage that accumulates when AI tools spread faster than the rules, habits and human judgement needed to use them well. A recommendation appears in a slide. Nobody is quite sure where it came from, but the meeting is running late and it looks plausible, so it moves. Nothing explodes. The purchase order is ninety-eight per cent right, the report is fine again, and a few thousand defensible approvals gradually lower the standard. Technical adoption can happen in a quarter; a culture that questions, corrects and takes ownership takes longer. Pretending otherwise does not clear the debt. It only hides the statement.

See also Myth of verification Botsitting Botshitting

Where it comes up in the sources