Alchemy: The Surprising Power of Ideas That Don’t Make Sense
The missing-rung chapter uses Rory Sutherland’s ‘doorman fallacy’: removing the visible task can also remove the less visible human value that had been travelling with it.
Cited in
Sutherland, Rory. Alchemy: The Surprising Power of Ideas That Don’t Make Sense. WH Allen, 2019. (The ‘doorman fallacy’.)