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Klarna Slows AI-Driven Job Cuts With Call for Real People

Daly, Charles · Bloomberg · 8 May 2025

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Used for Klarna restoring a human customer-service option after its cost-led AI push went too far.

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Daly, Charles. 'Klarna Slows AI-Driven Job Cuts With Call for Real People.' Bloomberg, 8 May 2025.