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AI Doesn’t Reduce Work, It Intensifies It

Ranganathan, Aruna, and Xingqi Maggie Ye · Harvard Business Review · 9 February 2026

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An eight-month study inside a 200-person company, used for the uncomfortable finding that AI did not simply remove work. It increased the speed, volume and intensity of what people were expected to do.

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Ranganathan, Aruna, and Xingqi Maggie Ye. 'AI Doesn't Reduce Work, It Intensifies It.' Harvard Business Review, 9 February 2026.